Case Study
2025 · Nashville, TN

Sprinklr
Analyst Summit.

A two-day, end-to-end analyst experience that turned industry leaders into long-term brand advocates through curated moments, executive access, and uncompromising hospitality.

Client
Sprinklr
Location
Nashville, TN
Duration
2 Days
Scope
Full Production
The Framework

How We Delivered Impact

S
Situation

A high-stakes moment for analyst relations.

Sprinklr, a leading unified customer experience management platform, was preparing for its larger annual conference and needed to carve out a dedicated, high-touch experience for industry analysts traveling from across the globe. These analysts are among the most influential voices in enterprise technology — their impressions directly shape market perception, analyst reports, and buying decisions. A generic conference track wasn't going to move the needle.

T
Task

Build the entire experience, end-to-end.

Brand Connect was engaged to conceptualize, plan, and produce the complete two-day Analyst Summit. The scope covered everything: travel and flight coordination, premium accommodations, a full conference program with executive presentations, curated food and beverage across every meal, and evening entertainment designed to create organic networking between analysts and Sprinklr leadership.

A
Action

A layered experience across four strategic phases.

Brand Connect executed a phased strategy designed to build anticipation, deliver substance, and create lasting memories across every touchpoint of the summit.

01
Pre-Event Gifting
Two weeks before the summit, each analyst received a custom gift box with curated branded items — setting the tone for the caliber of experience to come.
02
Sunday Welcome Reception
An opening night reception created a relaxed environment for analysts to decompress, meet fellow guests, and begin forming the connections that would carry through the summit.
03
Full-Day Conference
A curated day of executive-led presentations, live Q&A, and real customer stories — with breakfast, lunch, and snacks throughout to keep energy high and focus unbroken on Sprinklr's product roadmap.
04
Premier Dinner Experience
An intimate dinner at one of Nashville's premier restaurants featuring live music, exceptional cuisine, and open conversation between analysts and C-level leadership — followed by drinks to close the night.
R
Result

Relationships. Reputation. Results.

The summit received overwhelmingly positive feedback from attending analysts, many of whom noted that the level of thoughtfulness, hospitality, and access to leadership was unlike anything they had experienced at similar events. The result: stronger analyst relationships, deeper understanding of Sprinklr's platform, and elevated brand sentiment that will carry into future reports and industry conversations.

2
Days of Programming
100%
End-to-End Production
5+
Custom Touchpoints
Overwhelmingly positive analyst feedback
Strengthened long-term analyst relationships
Elevated brand sentiment across key voices
Direct executive access built trust
"

From pre-event gifting to the final evening out, every detail was handled with precision. This wasn't just an event — it was an experience that strengthened our relationships with the analyst community in a meaningful way.

— Sprinklr Leadership